OUR VALUED GUESTS,
Thank you for your support over these past weeks, it means the world to hear from you. We understand how difficult it is to not visit for your regular maintenance.
Many have contacted us about pre-booked appointments and an anticipated opening date. Dr. Henry has stated that salons will not be part of the initial phasing and we will remain closed possibly until June 1. We hope the government will give us ample notice to prepare for changes to operations & booking capacity while we meet enhanced health and safety standards.
When we receive an official announcement, we will contact guests who had booked appointments in March, April & May before we book anyone else. After that, we will then take new bookings. Our online booking will not be available until we are able to contact and re-book those who are on the wait list.
We understand that is can be very difficult to go without regular salon visits. However, it’s clear to our industry that performing any type of hair service is currently illegal by order of the Provincial Health Officer. Violations can carry a fine of up to $25,000 and risks the health of our team, guests and many others.
We truly hope and wish to be back serving you as usual as soon as we can. However, as it stands, we choose to put health and safety first. We want to thank you for respecting that decision.
Your support is valued more than ever and your purchases on our online Loyal Boutique is so appreciated. Once again, thank you for your patience, understanding and support while we navigate these turbulent waters, together.
LOYAL & COLIN